Product support
Install guides, documents and help for Flowplan hardware.
Install it
- 1
Install the flow meter
Mount the flow meter on the outlet of the filter head. It ships with standard 3/8" or 3/4" threads that fit directly onto most water filters.
- 2
Connect Beam and the flow meter
Insert the flow meter into the Beam electronics box. The box powers on automatically and starts joining the IoT network. The device runs on its own network with a built-in battery, so no Wi-Fi or power connection is needed.
- 3
Let it connect
After the loud beep stops, the device joins our network on its own. When you hear four short beeps, it is connected and everything is running smoothly.
- 4
That's it
The device is now connected and working as it should. Every time water is used, for example for a cup of coffee, it sends data that we receive and process in Backoffice.
In the box
- Beam unit, SIM already fitted
- Mounting tape and screw
- Flowmeter with fittings, where ordered
Radio information
Available on request. Email us and we will send it.
Warranty
- Purchased: 2 years, with 5 years of connectivity included.
- Leased: unlimited warranty, unlimited connectivity, replacement batteries throughout.
Which one applies depends on how your company took the units. Your Flowplan contact can confirm it.
Declaration of conformity
EU declarations of conformity for hardware made by Flowplan ApS. Email us with the product name and, if you have it, the model or serial number from the unit.
- BeamRadio equipmentOn request
- Beam 4.0 PRORadio equipmentOn request
The Flowmeter and the temperature, pressure, level and conductivity sensors are not radio equipment and do not work on their own. They read into a Beam, and carry no separate declaration.
Get help
Stuck on an install, or a unit is not reporting? Call or email and we will pick it up.
Manufacturer
Flowplan ApS
Vasekær 12, 2730 Herlev, Denmark
CVR 38892827